Curated UX Articles & Videos
The Corporate Wide Value of UX Work
UX work has the capacity to inform, influence and improve products & processes across the entirety of an organization. When utilized to it's potential, UX becomes a powerful and clarifying lens, allowing each area to move forward more efficiently and effectively.
User-Centered Procurement
Try Before You Buy
What Marketing Can Learn from User Experience
Why UX is Good For Sales
The Value of UX Research
Humanizing Technology: A History of Human Computer Interaction
The ROI of User Experience, Dr. Susan Weinshenk
UX work has the capacity to inform, influence and improve products & processes across the entirety of an organization. When utilized to it's potential, UX becomes a powerful and clarifying lens, allowing each area to move forward more efficiently and effectively.
User-Centered Procurement
Try Before You Buy
What Marketing Can Learn from User Experience
Why UX is Good For Sales
The Value of UX Research
Humanizing Technology: A History of Human Computer Interaction
The ROI of User Experience, Dr. Susan Weinshenk
UX Quotes |
Being customer-driven doesn't mean asking customers what they want and then giving it to them. It's about building a deep awareness of how the customer uses your product.
-Ranjay Gulati, professor, Harvard Business School
If the user can't use it, it doesn't work.
-Susan Dray
Emotions are exceptionally powerful in convincing people why an experience needs to be a good one.
-David McQuillen
A bad website is like a grumpy salesperson.
-Jakob Nielsen
You've got to start with the customer experience and work backwards to the technology.
-Steve Jobs
Know they user, and you are not they user.
-Arnie Lund
I never design a building before I've seen the site and met the people who will be using it.
-Frank Lloyd Wright
You need to "listen deeply" -listen past what people say they want to hear what they need.
-Jon Meads
The secret to designing an intuitive user experience is making sure that the conceptual model of your products matches, as much as possible, the mental models of your users. If you get that right you will have created a positive and useful user experience.
-Susan Weinschenk